Returns & Refunds
What happens if your order arrives damaged or isn't what you approved.
Eligibility
Raise a return within 7 days of delivery if the product has a print defect, is damaged in transit, or does not match the design you approved.
Personalised and custom-printed items cannot be returned for a change of mind, because they cannot be resold.
How to raise a return
Open the order in My Orders and contact support with photographs of the issue. Our quality team reviews every claim within 2 working days.
Refunds
Approved claims are resolved by a free reprint or a full refund, at your choice. Refunds are credited to the original payment method within 5-7 working days of approval.
Cancellations
You can cancel free of charge any time before production starts. Once materials are committed to press we can no longer cancel, but please contact us and we will help where possible.
Questions about this policy? Email [email protected] or call +91 8980320237.
