All FAQs
Yes! VELNOX PRINT accepts bulk and business printing enquiries. Contact our team with your product requirements, quantity, specifications and delivery location to receive a quotation.
We offer customized products and printing solutions, including business cards, brochures, flyers, letterheads, envelopes, mugs, T-shirts, bottles, corporate gifts and signage. Product availability may vary.
Yes, for products that support our Customized Studio. You can personalize your design using the available editing options and review your artwork before placing your order.
Yes, where artwork upload is supported. Upload a high-resolution file in an accepted format and check the design dimensions, text, colors and layout before submitting it.
Yes. For products with custom specifications, contact our team with your required size, material, printing side, quantity and finishing options. We will confirm availability and pricing.
Not always. Colors can vary between digital screens and printed output due to display settings, color profiles, paper and printing processes. Please review your artwork carefully before approval.
Pricing may depend on the product, size, material, GSM, quantity, printing method, finishing options and delivery charges. Your final price will be shown in the quotation or checkout before payment.
Available payment methods will be displayed during checkout or confirmed by our team when you receive a quotation. Please use only the official payment instructions provided by VELNOX PRINT.
Yes. Share the product name, specifications, quantity, finishing requirements and delivery location with our team to request a quotation.
Browse our products, select your preferred specifications, customize your design if available, enter the required quantity and delivery details, and proceed to checkout. Follow the payment instructions to complete your order.
Production and delivery timelines depend on the product, order quantity, customization, artwork approval and delivery location. Your expected timeline will be confirmed during the ordering process.
Free delivery may be available on eligible orders above ₹999, subject to the applicable delivery terms shown on our website. Please check the checkout page for your order's eligibility.
If order tracking is available, open the Track Order section and enter the requested order details. If tracking information is not available, contact our support team with your order number.
Contact us as soon as possible if you need to change or cancel an order. Customized and print-on-demand orders may enter production quickly, so changes or cancellations may not be possible after production begins.
Contact our support team promptly with your order number, a description of the issue and clear photos of the product and packaging. We will review the issue and advise you on the available resolution.
You can contact our team by phone or WhatsApp at 99 747 123 09, or reach us on Instagram at @velnoxprintofficial for assistance with products, quotations and orders.
